Did you think you were free from cold calling, now that platforms are forced to use special numbers? Lost, because direct sellers can still use numbers in 06.
Cold calling is a real pain. An operator who offers you new packages, a so-called energy saving expert who encourages you to carry out work, a training organization who wants you to benefit from your CPF… All excuses are good to harass you and have you have to wear. A real pollution that spoils your daily life.
Faced with abuse by professionals and complaints from consumers and associations, the Government has fortunately taken measures to limit the problems linked to telephone canvassing. So, since 1er January 2023, Arcep (the telecoms police) prohibits the use of numbers starting with 06 and 07 for canvassing, these prefixes being associated in people’s minds with mobile phones. They are therefore now reserved for individuals.
Well, that’s in theory. Because by looking more closely at Arcep’s practical sheet about the numbering plan for professionals, which takes the form of an FAQ, we realize that this is not entirely the case.
Indeed, it turns out that commercial canvassing using mobile numbers in 06 or 07 is authorized under certain conditions, and precisely when the professionals who use their mobile number act as unique natural persons, and this, “whatever the purpose of the call or message”.
However, it is strictly forbidden to use a mobile number with automated call and message sending systems, which generally do so simultaneously and massively. Remember that calls are limited to specific time slots, namely Monday to Friday, from 10 a.m. to 1 p.m. then from 2 p.m. to 8 p.m., with a reduced frequency of requests.
If you believe you are the victim of abusive telephone canvassing, consider registering for free on Bloctel. This list, accessible by professionals, allows you to filter the numbers of people who do not wish to be contacted by salespeople. Direct sellers have a strict obligation to respect it. Although it is not 100% effective, this public and free service still helps to limit damage, particularly if you couple it with the filtering and blocking functions directly integrated into smartphones on Android and iOS.