Cyberbullying: number 3018 made more accessible

Cyberbullying number 3018 made more accessible

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    This is an announcement from the Government: the number against cyberbullying, 3018, has been reinforced. It is made accessible seven days a week, 365 days a year, from 9 a.m. to 11 p.m.

    3018 is a free, anonymous and confidential helpline for victims of digital violence. According to the authorities, these are constantly increasing. On average, 20% of 8-18 year olds and 60% of 18-25 year olds have already been confronted with cyberbullying in all its forms: blackmail, account hacking, insults, mockery, revenge porn…

    3018, an even more available line

    To further help those who need to be listened to in the face of online harassment, the 3018 is reinforced in various ways. The line’s availability hours have been extended with an opening from 9:00 a.m. to 11:00 p.m., 7 days a week, 365 days a year.

    To ensure listening, the service has been strengthened by recruiting 8 additional listeners, who now number 20 in total.

    The 3018 teams have “the ability to take care of the child or adolescent, to carry out the various ad hoc reports for him and to direct him if necessary“recalls the press release issued by the association E-Enfance.

    The 3018 also has the capability, via a “accelerated reporting procedure” to get ” thea deletion in less than an hour of content or accounts that are illegal or harmful to a minor, from more than 20 platforms, social networks and messaging services: Facebook, Instagram, Twitter, Snapchat, TikTok, Youtube, Roblox, Discord, Yubo, Mym , Onlyfans, Mindgeek…”.

    Good in your body, good in your head!

    A number declined on an application

    3018 is therefore a telephone number, but it also has an application, a direct chat on 3018.fr and via social network messaging. All of these tools allowchildren, adolescents and their parents to share and report any situation of inappropriate behavior or inappropriate content on the Internet or social networks”.

    In addition to this report, the number and its application make it possible to “receive advice and guidance from psychologists, lawyers and digital specialists, to manage these situations and protect children on the Internet”. In total, 25,000 calls were made to 3018 in 2022, an increase of 39% compared to 2021.




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