Covid isolation certificate: how to get it?

Covid isolation certificate how to get it

A Covid isolation certificate can be requested by anyone who needs to self-isolate. This document to be given to the employer allows compensation in the event of the impossibility of teleworking. How do I get it? On Ameli? Procedures to follow according to his situation (positive case, contact case, travel, childcare …) and modalities.

Covid-19 positive cases or contact cases awaiting their test result must isolate themselves. Travelers returning from certain countries also. Isolation time varies depending on the situation. A person who must isolate himself and who cannot telework can benefit from a Covid work stoppage. To receive compensation, an isolation certificate is required. It is necessary forward to his employer. Who can apply for it and how do I get it?

Who can have an isolation certificate?

Situation (for insured persons)Path to follow
Positive for Covid-19If you cannot telecommute, you can request a work stoppage and benefit from an isolation certificate.
Contact case

→ You have a complete vaccination schedule in the sense of the health pass, you are not subject to isolation. Exception – If you are a contact case of your confirmed case child under the age of 16, you can request a stop on this site for the duration of your child’s isolation: up to 7 days from the onset of symptoms or the date of the sample if your child has no symptoms (a check will be carried out by the Health Insurance).

→ You have an incomplete vaccination schedule: you can only make a request for a derogatory work stoppage (and benefit from an isolation certificate) after having been contacted:

  • by a phone call or SMS with instructions from the Health Insurance,
  • by a positive patient who warned you and informed you of the instructions to follow,
  • by an email with instructions sent by Health Insurance,
  • or by an SMS referring to the consultation of a site dedicated to contact persons, on which the instructions presented must imperatively have been validated for your stop request to be processed.
Symptomatic or positive self-testYou have to isolate you and get tested immediately to confirm the diagnosis. If you are in a professional activity without the possibility of teleworking, you have the possibility of requesting to benefit from a work stoppage, without waiting period, and an isolation certificate allowing you to isolate yourself until you obtain the result of your test directly online through this teleservice.
Child care at homeYou must contact your employer in order to benefit from partial activity (partial unemployment) and to send him any supporting documents in your possession.
Fragile personAccording to Ministry of Labor protocol, these people must apply for an isolation certificate from their attending physician, city or work. This certificate must be presented to the employer in order to be placed in partial activity. At the same time, it is recommended by the Health Insurance to get closer to the employer.
Traveler after moving to a risky countryThe isolation certificate request process must be carried out only by your employer. You must get closer to him and send him any supporting documents in your possession.

In case of difficulties, you can contact the CPAM from your Ameli account email or call the 36 46.

Two solutions to obtain an isolation certificate:

► Either you will see your attending physician who can complete an isolation certificate and give it to you at the end of the consultation.

► Either you go to the site declare.ameli.fr and you complete an application for a declaration of home support (checkboxes depending on your situation). After verification, Ameli will send you a confirmation email attesting to the need for isolation which can be sent to your employer while waiting to receive the official isolation certificate on your Ameli account.

How long does it take to receive your isolation certificate?

The isolation certificate is available on his Ameli account:

  • At the end of 7 days if you have an Ameli account
  • At the end of 12 days if you don’t have an Ameli account

Who should you send the isolation certificate to?

The document attesting to the isolation must be sent to his business (employer) or his training organization who will take the necessary steps (with the CPAM or the MSA) so that you are compensated during your isolation.

Sources: Declare.ameli.fr / Administrative procedures

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