SJ’s site quickly crashed when the delayed Christmas and New Year’s tickets were released on the night of Wednesday. As of Thursday morning, the problems were still not fully resolved. Many who visit SJ’s website in the hope of buying tickets are met with the error message “Could not get price” on several departures. An intentional limitation to keep the load down. One of those who did not manage to book her ticket with SJ this Christmas is Ewa Wigenheim, who intended to travel home to her children in Jönköping. – I want to go by train, I don’t want to book a car. Trains are an environmentally friendly alternative, she says. To reduce the load on the site, SJ has limited the number of people who can be on the site at the same time. Late on Wednesday, approximately 80 percent of the visitors were allowed in – and so also on Thursday morning. In the player above: Ewa Wigenheim, one of many affected travelers about her frustration with the ticket confusion
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Continued confusion at SJ: “Hole in the head”
