Canal+ users are currently receiving an email informing them of the failure of their means of payment and the future interruption of the service. This is a phishing attempt intended to recover their bank details.
Do you have a Canal+ subscription? Be particularly vigilant with your emails to avoid falling into the trap of a scam. Currently, several users receive false messages informing them that their subscription will be suspended without action on their part, due to a payment failure. They are invited to quickly solve the problem to avoid a service cut. This is of course a phishing attempt to recover your identifiers and your bank data.
Canal+ scam: excuse for payment failure
It is Canal+ himself who rings the alert on its Canal+ Assistance site. In order to capture the victim’s attention and be sure to be read, the email in question is: “Your account could be suspended without intervention from you“. He then created a feeling of urgency by explaining that the payment data must be updated “within 48 hours”, otherwise the service will be interrupted. A classic in the genre, which has already touched the other SVODs, whether Netflix, Disney+ or Amazon Prime Video.
The height of irony, an insert, at the end of an email, takes up the legal information found in other firm communications, in particular about the processing of personal data. Finally, a button on which the victim is invited to click refers to a page where you have to type his identifiers and his bank details supposedly to renew the means of payment.
If you have received a message of this type and have been the target, transfer it without delay to 33,700, the platform dedicated to the reporting of the scams. It is also possible to declare it on the site Internet- Signally.gouv.fr. Once done, delete the message. If you have clicked on the link or shared personal information, immediately change your password-as well as that of other accounts using the same, which is to be avoided, let us remember. Finally, if you have communicated your bank data, contact your bank as soon as possible to take the necessary measures, in particular opposition.