Bluewater Health Relaxes Emergency Room Wait Target in New Quality Improvement Plan

Bluewater Health is Lowering the Bar when It Comes to its Target for Emergency Room Wait Times.

Bluewater Health is Lowering the Bar when It Comes to its Target for Emergency Room Wait Times.

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The maximum Time Before Nine Out of 10 Emergency Room Patients Were Admitted was 23.5 Hours Between April and Octuber Last Year, Way Off Bluewater Health’s 14.5-Hour Target, But also Well Below the 32.4-Hour Wait at other comparable hospital, Officials Said in a recent report.

It’s also way down from the 16-hour 90th percentile ranking at Bluewater Health Between January and September 2023, Before A CYBERATACK CRIPPLED Hospital Systems For Months, Officials Said.

Even as Bluewater Health Reboots A No One Waits Initiative Focused on Keeping Wait Times Low, Targets Need to Be Realistic, Said Vice-President and Chief Nursing Executive Jane Mathews.

“We are one of the Higher Performers throughout the province, but yet we still weren’t reaching the target we had set for bearselves,” she said.

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The more realistic target, included in the hospital corporation’s Recently Unveiled Quality Improvement Planfor April 2025 to end of March 2026, is 18.8 hours.

Targets in the annually renewed plan that tracks performance in various categories, and ties two per hundred of executive pay to results, are meant to be achievable, mathews said.

“Our goal will always be to move patients through the system as timely as we can.”

Emergency Room Wait Times was one of three targets Bluewater Health Mosed in 2024-25’s Quality Improvement Plan.

Others include The Number of Mental Health and Addictions Patients, Age 12 to 25, Who Show Up Again in Emergency Within 30 Days – The Target was 14.7 Per Cent, and Bluewater Health Saw 23.9 Per Cent Between April and June 2024 – and the Percentage of Employees Who’ve Had Equity, Inclusion Native Training. The Target was 25 per cent and bluewater Health Hit 20.6 per cent,

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That training was intentionally paused last year to give time for other training for a new digital records system that Went Live in NovemberSaid Bluewater Health CEO and President Paula Reaume-Zimmer.

Diversity Training is back on and the target for this time next year is to hit 30 per cent, reaume-zimmer said.

“We are picking that up and we are reading to move Forward now,” She Said.

Bluewater Health Exceeded patient satisfaction scores, with marks around 80 per hundred – targets ranged from 61 per cent to 69 per cent – Between Last April and October.

“We certainly proud of the overall rating of experience that we did achieve,” Mathews Said.

Overall, Bluewater Health Hit Three Out of Five Quality Improvement Plan Targets in 2024-25.

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Fallout from the cyberattack Played a Role in the Misses, included incomplete data available for some categories, Reaume-Zimmer Said.

Whether Executive Pay will be affected has been been determined, Mathews Said.

“The Board is actually Currently discuss that,” She Said.

“We’ve not Formally Heard Back As to Whhe we will receive that or not.”

Next Year’s Plan Continues with the same categories, but adds tracking incidents of workplace violence, and monitoring ambulance offload Times, Mathews Said

Baseline Data is Being Collection for Both, So There Aren’t Specific Targets, Mathews Said.

Workplace Violence Data Has Been Collection for Years, But It’s Being Calculated in A Different Way for the New Quality Plan, and Ambulance Offload Times are depends on paramedics, and system standardization is underway, she said.

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Bluewater Health SAW 112 Incidents of Workplace violence Last Year Between April and December, Resulting in 27 Lost Days, Way Down from 430 Lost in 2022, According to data presented to bluewater Health’s Board Earlier this week.

New Tracking Will Calculate The Percentage of Workplace Violence Incidents Resulting in Lost Time, Mathews Said.

Ambulance Offload Times of 40 Minutes Between April and October 2024 was in the 90th percentile, the data say.

“WE NEED TO ENSURE that we have some standardization in that practicing, that it’s getting Entered in the same way throughout the process,” Mathews Said.

New surveys also are being used for patient satisfaction scoresSO BASELINE DATA IS Being Collection For Those Metrics, Mathews Said.

The Target for Mental Health and Addiction Return Visits to Emergency Within 30 Days for 12 to 25-Year-Obs Remains 14.7 Per cent.

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