Beware if you have received a text message that appears to be from Netflix and threatens you with an account suspension for non-payment! It is quite simply a phishing campaign to steal your identifiers and bank details.
Right now, many people – and not just subscribers! – receive an SMS supposedly from Netflix, telling them that there is a problem with the billing of their subscription – payment refused, expiry of the subscription to be renewed, etc. – and that, without rectification on their part, the service will be suspended. Of course, the message contains a link that refers to a pirate site that looks a lot like the real Netflix login interface, where the victim is invited to enter their Netflix identifiers, then various information – surname, first name, address, telephone number – and finally the bank details, all for the purpose of reactivating the subscription. A fairly classic – but effective – phishing technique.
Netflix SMS: a well-established phishing technique
Fake login pages are now commonplace. Here, one of the signs that should cause your suspicion – but this applies to all scams – is the telephone number. Already, Netflix only very rarely sends text messages to its subscribers and, when it does, it never contains a link. In addition, the platform would not use a personal telephone number in 06 or 07, as is the case in these scams, to contact its subscribers. She specifies on his help center that “we will never ask you to enter personal information in an email or text message.” The only address to use to access Netflix for any reason is www.netflix.com/fr/ .
If you’ve ever been the victim or the target of such a message, the video-on-demand (SVOD) service recommends forwarding the SMS to them – but the same goes for emails. To do this, just long press on it to select it, choose “Transfer”, and send it to the following address: [email protected]. Finally, delete the message. If you ever clicked on the link or transmitted certain personal information, immediately change your password, as well as that of the other accounts where you use it – by the way, it is not recommended to use the same one for several accounts. And, if you have ever gone so far as to transmit your banking information, call your bank without further delay to take the necessary measures.