At least if you have insurance, the policy advisor emphasizes. “We help everyone, even if you don’t have insurance. If you’ve lost everything, we try to see what helps people the most. Can people go back home, or to friends? We can also offer an overnight stay.” You see big differences in the country, he emphasizes. “If people are not insured, the suffering is incalculable.” He therefore likes to impress upon people: “Make sure you have home contents insurance.”
Bertran arrives with his team from Salvage when the fire is extinguished: ‘One cries, the other is left’
