Things already went wrong on the way there on Saturday morning. Van den Dikkenberg has to be in Breukelen for work. But when he arrives at the station, the Travel Assistance appears not to be available. “Things go wrong more often at the station in Breukelen,” he says. “The train stops there in a bend, so the running board does not extend far enough. That is why there is a bridge at stations, but it was not there.”
Bas let down by NS: with his last bit of oxygen in the mobility scooter from Breukelen to Houten
