Unibet and Svenska Spel were among the betting companies that chose to cancel bets on the derby. Common to both betting companies is that they have the company Kambi as odds supplier. It is also Kambi that wrote the conditions for sports betting in the betting companies.
Several snooty bettors took to social media to express their frustration. A user on X who had his bet on the derby canceled also demanded a response from Unibet. “Explain” and “You know that the match continues at 2 p.m.?” writes the person and tags the gambling company and attaches a picture of their coupon.In the comments, other players share similar experiences.
In a response to the post, Unibet writes “Unfortunately, our rules state that if the match is not restarted within twelve hours of the original kick-off time, bets will be refunded.”
“Where are my winnings?”
Even Svenska Spel’s customers felt snuffed out by the confections. “Same for Svenska Spel … No profit but only bet money back” writes one person. “Why do I only get my money back at Hammarby-Djurgården, the match has been played and Hammarby won!? Where are my winnings?”, writes another.
Jonas Nilsson, PR manager at Svenska Spel Sport & Casino, announces that they have similar rules to Unibet – that bets must be settled within twelve hours from their start time.
“I fully understand that you would be disappointed if you had a live game that would have gone in if the match had been played on Sunday. However, we need to be consistent with the rules we have from a gaming safety perspective.”
No complaints to ARN
This weekend’s Stockholm derby is not the first match during the Allsvenskan season to be abandoned as a result of shots. On the other hand, the match being played the next day, in front of empty stands, has not happened before in 2024. The risk of similar scenarios in the future is no reason to change the conditions, Jonas Nilsson announces, even if he does not close the door completely.
“… all parties involved would prefer that matches be played and decided when it is intended. There is no gain for anyone involved that matches are canceled and cannot be completed when it is intended … That being said, we are looking at all eventualities and factoring that into the calculations going forward.”
The General Complaints Board writes in a message that they have not received any complaints directed at the gambling companies, with the proviso that the search made is not completely reliable.