tech giant Appletook the step that emerged in the past months and Apple has announced that the manned support on X or formerly Twitter cut.
In the past months Apple at the end of this year X (Twitter), YouTube And Support Community The news that they would stop providing live support via Facebook had come to the fore. In this context, people are on the mentioned platforms It was stated that you will not be able to receive live support from a real Apple employee. A source stating that he is knowledgeable about the issue stated that as of October 1, X (Twitter) on the platform @AppleSupport He stated that the employee support on his account would be cut off, and that’s exactly what happened. residual contacts @AppleSupport with the people behind your account Unable to communicate based on direct message. Sources previously said that Apple will be in the new period. “AppleSupport” Videos uploaded to the YouTube channel will discontinue customer support in the comments section and will not be subject to any paid services available for the Apple Support Community. “Community Expert” He also stated that his role would be eliminated. From now on, customers can only The technology giant that seems to provide support through a single official channelis among the companies that are considered good when it comes to after-sales support, but it is thought that the step taken will extend the waiting times and make it difficult to reach the company. Nowadays, many people generally find answers to the problems they experience regarding the company’s products through forums, but official support channels still have an important place for a large segment of society, especially for those over a certain age.