And one more ! The car maintenance specialist has just been the victim of a “cybersecurity incident”. It is possible that some of its customers’ personal data has been compromised.
“Go on, go to Speedy!” Yes, but not at the moment. The company automobile maintenance and rapid repair service was the target of a cyberattack on Friday April 19. One more in an increasingly tense climate, while French companies and organizations are the target of multiple hacks. It’s hard to miss the red banner that appears at the top of their website: “Important information for Speedy customers: personal data. Appointment booking is temporarily unavailable, we invite you to contact your Speedy center directly. We apologize for the inconvenience caused”, with a link to the list of addresses of centers in France. In A press releasethe firm is a little more exhaustive and informs its customers that a “cybersecurity incident has been identified” on their online platform. “It is possible that some of your personal data has been compromised”she adds.
Speedy hack: customer data compromised
Appointment booking is currently unavailable. However, after-sales service is still provided. Customers experiencing difficulties can request help at the following address: [email protected]. Speedy wants to be reassuring and indicates to its customers that it has taken the “necessary protective measures”. She says she reacted quickly. “We immediately mobilized our teams of experts and our partners specializing in the management of this type of incident, in order to take the necessary protective measures, then carry out the appropriate investigations”, she adds. Obviously, the National Commission for Information Technology and Liberties (CNIL) was notified, as required by law.
If you are a Speedy customer, we recommend that you take some safety measures as a precaution. Be extra vigilant in the coming weeks because you could be the target of a phishing or identity theft attempt. As always, do not hastily respond to emails, SMS, calls, and even registered letters whose sender you do not know or which seem suspicious to you. Take the time to verify the identity of the person you are talking to before doing anything!