An employee spent months calling herself to get more breaks in her day. At least that’s what she claims. In the end, her “trick” landed her in court. Her employer fired her without notice and the court ultimately ruled in his favor.
A telemarketer was caught red-handed after calling herself 100 times in an attempt to get more peace and quiet. The woman spent seven months answering her own calls and her “trick” landed her in court.
This is what our Spanish colleagues at Xataka report, citing the Galician daily newspaper “La Voz de Galicia”. Galicia is located in northwest Spain.
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A woman calls herself 100 times instead of taking care of customers
What exactly did the woman do? The employee worked as a telephone operator for a company. Her job was to take care of the customers who called.
But the employee came up with a “trick”: Since she was working from home, she offered to call customers back to her supervisor. This is called a “callback.” But instead of calling customers, she called her own number around 100 times.
She then reported to her employer when recording her working hours that she had wanted to take care of customers, although in reality she had taken time to rest.
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Telephone operator becomes “best employee” and even received bonuses
The woman repeated the trick for 7 months throughout 2022 and called herself about 100 times. But at some point another employee had the idea to check the call lists and realized that the colleague always called the same phone number. When he finally checked the phone number, he recognized the colleague’s trick with the self-calls and reported her.
The surprise, however, was that the employee “ranked at the top of the best employees” and had also received bonuses since joining the company in 2021.
How did it end? The company fired the employee, but she appealed to the Social Chamber of Galicia because she did not agree with this.
She claimed in court that the calls lasted only seconds and that she made them to take a break and relieve an anxiety attack. In her appeal, she also claimed that the calls were made during breaks and that they were “only five or seven calls a month, lasting only a few minutes.”
In the end, however, her dismissal was confirmed. The Galician Supreme Court confirmed her dismissal without notice because it considered that the employee’s actions were intended to “evade her working hours by not having the benefit of rest periods, and to be contrary to good faith, breach of trust, disloyalty and reduction of performance”.
More about disloyal employees: A cloud engineer who used to work for a bank was sentenced to two years in prison after an intelligence investigation for “penetrating a network and making false statements to a government agency”: A fired employee causes around 200,000 euros in damage because his employer does not immediately take away his company notebook