Alcool-info-service: everything that changes to better support you

Alcool info service everything that changes to better support you

  • News
  • Published on
    updated on


    Reading 2 min.

    To facilitate changes in behavior regarding alcohol consumption, the national remote assistance and listening system Alcool-info-service.fr is getting a makeover. Doctissimo presents the new features to you.

    Good news for all French alcohol consumers: the national remote help and listening system in matters of alcohol and dependence, Alcool-info-service.frhas been completely redesigned.

    More accessible information

    How to assess your alcohol consumption? How do you know if you’re drinking too much in the evening? How to reduce your consumption? How to communicate with a loved one who drinks? Can I drink during my pregnancy?… It is in an attempt to answer all these questions that the “Alcool-info-service” site has started a massive overhaul of its platform.

    Concretely, Public Health France focused on optimizing the content of the site in order to promote understanding by a wide audience: occasional, festive, regular or dependent consumers, young consumers, entourage (parents of young consumers, spouse, etc.). ), pregnant women…

    To achieve this, the Agency worked in accordance with the general accessibility improvement framework (RGAA) method and the principles of health literacy. The redesign work also made it possible to adapt the site to current digital standards to ensure mobile compatibility and improve its natural referencing.“, specifies the press release of Public Health France.

    Encourage reflection, without feeling guilty

    Another major change: the site adopts a more positive approach and a more attractive design to encourage reflection and change.

    Indeed, the objective of this system is to encourage discussions on subjects which may be sensitive and to encourage reflection on its consumption.

    As such, the site is based on a new graphic identity designed by press illustrator Nishant Choksi and a positive and warm tone, which embody the core values ​​of remote health assistance systems: kindness, help and listening.“, further details the press release.

    Content for everyone

    A series of podcasts Alcohol, behind the glass bringing together 13 testimonies was put online in order to share concrete experiences and journeys.

    Six expert videos Addiction, do we talk about it? carried out by addiction psychiatrists, also make it possible to answer questions asked by consumers.

    The site also provides:

    • A tool, theAlcoholometer which allows, based on a few questions, to evaluate one’s weekly alcohol consumption against the benchmarks and to estimate the risks linked to this consumption;
    • Individualized services, focused in particular on exchanges with professionals or between peers:
    • Forums (consumers and entourage);
    • Cat led by qualified professionals;
    • Questions/Answers;
    • FAQs (most frequently asked questions);
    • A directory structures specializing in addiction.

    10 signs that you have a problem with alcohol




    Slide: 10 Signs You Have a Drinking Problem

    dts1