One of Turkey’s largest banks akbankmade an official statement about the allegations that made a lot of noise on the agenda.
The full statement made by Akbank on X is as follows: happened: “We would like to present to your information our statement regarding the false and misleading news about our bank, based on the fraud victimizations that some of our customers have suffered, which have been shared on various media and social media channels in recent days. First of all, we would like to point out that claims about security vulnerabilities and/or data leaks in our bank’s systems are absolutely unfounded. We would like to present to your information our statement regarding the false and misleading news about our bank, based on the fraud victimizations that some of our customers have suffered, which have been shared on various media and social media channels in recent days. First of all, we would like to point out that claims about security vulnerabilities and/or data leaks in our bank’s systems are absolutely unfounded.
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All of the limited number of cases, which were recently shared on social media and various broadcast channels targeting our bank and containing unfounded claims about the security of our bank’s systems, were carefully examined by our bank on the date they occurred, and as a result of the examination, it was seen that these cases were carried out with social engineering methods, and all of our relevant customers were informed about the incidents. Necessary information regarding their applications was provided and all requests for information were answered.
The safety and satisfaction of each of our customers is extremely important and a priority for us. All cases are examined in detail, and all precautions and actions are taken immediately, including resolving the grievances of our customers. Additionally, for our customers to ensure the security of their personal information, mobile banking passwords and mobile devices;
-To prevent the installation of applications that may endanger the security of mobile devices, only install applications from reliable sources from application stores,
-Not sharing personal mobile banking application passwords with anyone during phone calls,
-Continuous information and reminders are provided, especially about not sharing sensitive personal information and passwords by logging into non-bank websites and/or fake advertisements.
Our bank will continue to take the necessary actions within the framework of all legal legislation and legal obligations on this issue, which has been affecting the entire banking sector for a long time and has been fought in coordination with the relevant authorities. We present it for your information.”