The airline company Air Caraïbes has given up on relaunching flights between Paris and Havana or Santiago de Cuba due to the health situation and travel restrictions.
[Mis à jour le 10 janvier 2022 à 10h26] Since 2013, Air Caraïbes has been serving the main airports in the Caribbean: Cuba, Dominican Republic, Guadeloupe, Guyana, Martinique, Saint-Martin, Haiti … Due to the health situation and outbreaks of Covid-19 cases around the world , the airline has announced to its customers that “the resumption of its flights to Cuba (Havana), scheduled for February 5, 2022, is postponed to October 22, 2022”. Affected travelers have the choice between a full refund of their tickets, the creation of a credit note valid for one year or the exchange of their tickets to another destination in the Air Caraïbes network on the same dates and without price adjustment.
Air Caraïbes offers travelers to go to Guadeloupe, Martinique, Guyana, Saint-Martin, the Dominican Republic and even Cuba. Currently, the Air Caraibes network currently covers 13 destinations in mainland France (Paris-Orly), the Caribbean and the Indian Ocean. From its base in Pointe-à-Pitre and Fort-de-France, Air Caraïbes serves several intra-Caribbean destinations.
On its website, the airline reminds online all the conditions to be respected on its transatlantic trips during the Covid period: wearing a surgical mask compulsory on each trip, temperature control by non-contact infrared thermometer according to the departure and arrival airport or even mandatory presentation of an RT-PCR or negative Covid-19 antigen test carried out in the laboratory 3 days before departure.
You can book your Air Caraïbes ticket online, on the company’s website (which regularly offers promotions), but also at the Air Caraïbes agency located in Paris (4, rue de la Croix Nivert, 75015 Paris). Under certain conditions, your reservation can be modified on the Air Caraïbes website: change the date or time of departure, choose your meal, add additional baggage, select a seat … To have a contact person to explain your requests to, contact the reservation center in metropolitan France (0820 835 835) or in the Antilles / Guyana (0820 835 835).
In order to save time at the airport, Air Caraïbes recommends register online, comfortably installed behind your computer screen. This service opens 48 hours before your flight departs and allows you to select your seat on a cabin map. Once you arrive at the airport, if you have no baggage in the hold, you can go directly to the police checks and formalities before going to the boarding lounge for your departure. If you wish to place baggage in the hold, you will not need to queue at the counter: drop them off at the “Caraibes Web” counter before the check-in deadline, ie 1h30 before the flight’s departure for flights transatlantic and 1 hour for regional flights. Otherwise, you will still be able to check in at the airport.
How much luggage can you take on an Air Caraïbes flight? At no additional cost, each passenger is entitled to only one luggage the dimensions of which must not exceed 55 cm x 40 cm x 20 cm, or 115 cm in total. Its weight must not exceed 5 kg on the regional network, 12 kg on the transatlantic network. You can also travel with an additional accessory such as handbag, laptop or camera.
For checked baggage, it all depends on your class of travel and the type of flight (long-haul or regional). Check your electronic ticket to check your baggage allowance. On the transatlantic network, in Sun Class (economy class) you can, for example, take 23 kg checked baggage. Beyond that, a supplement will be applied.
In mainland France, Air Caraïbes flights take off from Paris-Orly airport, at the South terminal. If you live in the provinces, know that the company offers TGV Air, a service offered in partnership with SNCF. This will allow you to book your train + plane trip in one go but above all to make your connections between the station and the airport with peace of mind. Air Caraïbes has adapted its timetables so that connections to or from the 19 TGV stations are optimized.