A new scam targets SFR subscribers with a fraudulent email, which redirects them to a fake Microsoft security alert inviting them to join a pseudo technical support. A crude way to extract money from them!
Orange subscribers are not the only ones to be targeted with fraudulent emails! Indeed, cybercriminals love to impersonate operators to deceive their victims and extract their money and personal data. And it’s the turn of SFR customers to pay the price! On Twitter, the Signal-Arnaques account warns of an ongoing phishing campaign, via an e-mail pretending to be customer service and then SFR technical support. “We inform you that your bill for XXX of the XXX mobile line in the amount of XXX euros including tax is available on your SFR & Me application and on your Customer Area“, can we read, with fraudulent links. And to be sure that the victim clicks on it, the hackers make him believe that he can benefit from attractive discounts because of his box+mobile customer status, with again a link to the key. Of course, this is false.
SFR scam: an email followed by a fake Microsoft alert
The email is quite convincing and features the SFR logo as well as the signature of the Director of Customer Relations, Sébastien Rubaut. If you are unfortunate enough to click on one of the links in the email, you will be redirected to a fake Microsoft page displaying an alert that the operating system has blocked the computer following an attack by a terrible Trojan horse (Trojan) type malware. A fraudulent e-mail pretending to be a fake attack, a shame! The fake alert then offers you to contact a Microsoft engineer via a suspicious phone number to guide you through various troubleshooting steps over the phone. Of course, the number is surcharged. To go even further, the counterfeiter at the other end of the phone will try to extract even more money from you by offering a paid – and totally useless – service to “unlock” the computer. A rather crude scam but, as they say, the bigger it is, the better it goes!
If you are an SFR customer, be very attentive to the content of the messages you receive at the moment, even when everything seems normal. Always be wary of emails containing a link, even when they seem official, and go to the site using the official URL. Scrutinize the sender and the URL of the link to spot suspicious signs, and be careful to watch out for the slightest spelling error, which could give you a flea in your ear. If you are ever the target of an online or SMS scam, immediately forward the message to a specialized reporting platform on 33 700. You can also report these fraudulent messages to the site internet-signalement.gouv.fr. Then, block the sender so you won’t be bothered later. And, if you ever had the misfortune to transmit your banking information, call your bank without further delay to take the necessary measures, in particular by making an opposition.