Norfolk gets funding to help improve offloading of patients at hospital

Norfolk County has received one-time funding from the province to more efficiently offload patients arriving at Norfolk General Hospital by ambulance.

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The Ministry of Health is providing $109,000 to the county for additional resources through the Dedicated Offload Nurses Program “to manage patient volumes at the hospital, improving overall service delivery and reducing pressure on emergency services,” said a news release issued by Norfolk County.

Frontline paramedics at Norfolk County Paramedic Services have been facing a steady rise in call volumes each year, putting additional pressure on the emergency department,” said Justin Hobson, chief of paramedic services, said in a media release. “This provincial grant represents a vital investment in Norfolk County, allowing paramedics to return to the community more quickly and respond to emergencies more efficiently.”

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Last year, the provincial government announced it would be investing $51 million into the Dedicated Offload Nurses Program over the next three years. It will help 30 municipalities cover about 800,000 hours to support offloading ambulance patients in emergency departments.

“The Dedicated Offload Nurses Program is a key example of how we’re partnering with Norfolk County Paramedic Services to ensure patients receive timely care while reducing offload times for paramedics,” said Kim Mullins, vice president of clinical services and chief nursing executive at Norfolk General Hospital.

“This program plays an important role in making sure our community gets the care they need, exactly when they need it.”

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