Vollebregt shows it on her computer. “Look, here comes the chat, I can watch live.” The ‘conversation’ unfolds before her eyes. When the chatbot is ready, she can send a message herself. Within three hours, the practice guarantees, you will receive a personal answer from the GP. Vollebregt: “Then I can schedule an appointment or give advice.” According to her, this also shortens the lines between the patient and the doctor.
This GP doesn’t have a medical assistant: ‘You can only text us’
