It has been observed that the development made by CrowdStrike Falcon, a cybersecurity platform, causes a blue screen problem on devices with Windows operating system. Accordingly, while the services provided by various institutions and organizations around the world are interrupted, how the blue screen problem will be solved has become a matter of curiosity. In this context, the reasons for the technical error and solution suggestions should be explained to those who ask “What is the CrowdStrike problem, what caused it?”
What is the CrowdStrike issue?
The technical error that affects many institutions and organizations serving in different sectors around the world and causes the blue screen error is a subject that technology enthusiasts follow closely. In order to explain the source of the blue screen problem, information on the Windows operating system and the CrowdStrike Falcon sensor should be provided.
As is known, Windows, one of the operating systems that can be installed on many devices, can be used with its latest version with the updates made. The sensor called Falcon Identity Threat Protection, which belongs to CrowdStrike, is a cybersecurity solution program that can be used on devices with this operating system. The problems that arise due to the CrowdStrike failure related to the Falcon security solution and the Windows operating system and the reflection of this failure on the digital environment can be detailed as follows:
- A malfunction in the Falcon sensor, developed by CrowdStrike to provide cybersecurity solutions, affected devices using the Windows operating system.
- It is known that this error occurs on devices running Windows operating system due to a conflict occurring in the system.
- The malfunction in the CrowdStrike Falcon Identity Threat Protection sensor is seen to affect many institutions, organizations and businesses providing services around the world.
- In businesses where devices with Windows operating system are used, many devices have experienced a blue screen error due to the Falcon failure.
- Due to a system crash, devices used in numerous institutions and organizations ranging from airports to banks have temporarily become inactive.
- Allegedly, this problem, which arose because the Falcon sensor failure conflicted with the Windows update, caused an interruption in the services offered by businesses over the internet.
- Thanks to the Falcon error solution implemented in line with the statements made by Windows and CrowdStrike, the blue screen error affecting many businesses has been resolved.
How did the CrowdStrike issue happen?
It is a matter of curiosity what caused the CrowdStrike Falcon sensor failure, which is a computer and internet problem affecting the whole world. It is known that this problem directly affects devices with Windows operating system and causes the system to crash. According to the allegations, this error, which affects many businesses around the world, occurred due to a technical failure in the CrowdStrike Falcon sensor and a conflict with the Microsoft Windows update. Due to this technical failure, devices that gave a blue screen error for a long time could not be used until the problem was resolved.
In the official statements made by Microsoft, it was stated that this problem developed due to the update of a third-party software platform and was not related to any cyber attack.
How to solve the CrowdStrike problem?
Allegedly, the blue screen problem that arose due to the conflict between the CrowdStrike Falcon sensor and the Microsoft Windows update has led to the suspension of services provided by airports, banks, emergency services and various businesses in many countries. It is seen that the vast majority of this problem has been resolved with the arrangements made by Microsoft and the devices with the Windows operating system have been made actively working again. However, it has been stated that although the solutions offered by Microsoft and the technical developments made for the Falcon sensor have been transferred to the users, it will take a few more days for this problem to be completely resolved. The basic solution suggestion offered to users when the Microsoft Windows CrowdStrike blue screen problem occurs includes the following steps:
- Windows should restart in safe mode or recovery environment.
- After the startup process, you should go to C:\Windows\System32\drivers\CrowdStrike directory.
- The file in this directory that starts with C-00000291.sys should be found and renamed.
If the operations listed above are completed, the computer should restart normally.