Van Bommel and her team go into the neighborhoods to hear what residents are concerned about. There is also a consultation hour. “I see a complaint as an opportunity to improve contact between residents and the municipality,” said the chairperson upon her appointment. “Open, proactive and connecting, those are the words that immediately come to mind when we talk about the Utrecht Ombuds Desk,”
Complaint about the municipality? From today you can go to the Ombuds counter in Utrecht
