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Dr Gérald Kierzek (Medical Director of Doctissimo)
The Doctolib site allows you to make an appointment with doctors. In a few weeks, it will also be possible to send them messages, using secure messaging. The point of view of Gérald Kierzek, emergency doctor and medical director of Doctissimo.
Surely you know Doctolib, the leading site in France for making medical appointments? In addition to this service, the site will soon be able to communicate with your doctor via secure messaging. This new feature should be available in the fall.
Facilitate exchanges between doctors and patients
Soon, the site should therefore offer this service to facilitate exchanges, such as sending prescriptions for example. However, according to the site, doctors will not “obliged to accept all requests“.
For their part, they can also use the service to send information to their patients.
A service of dialogue not consultation
But it will only be possible to write to doctors who have already met in consultation. Of course, Doctolib reminds that this is not a service to request a teleconsultation or respond to an emergency. “The user acknowledges that the Patient Messaging service is not intended to carry out medical consultations or visits, nor to obtain medical reports, nor to respond to emergency situations. note the site.
The point of view of Dr Gérald Kierzek, emergency doctor and medical director of Doctissimo
“Doctolib is in the process of creating a complete ecosystem around health and it is unfortunate that it is not the public authorities who are doing it. Health data is sensitive data: by entrusting it to Doctolib, what will happen? What are they going to do with it? How are they going to secure them? And finally, what about the public project “Mon Espace Santé”? However, this is part of its mission: to be a reliable and safe interface between the doctor and his patient..