The low cost airline Ryanair has announced the cancellation of all its flights to Morocco for 2 months due to a “lack of communication” from the Moroccan government.
[Mis à jour le 3 décembre 2021 à 11h56] Uncertainties are growing regarding travel this winter following the increase in Covid-19 cases and the appearance of the Omicron variant. While the Morocco recently announced the closure of its borders for an indefinite period. In this sense, the airline Ryanair announces that it has been forced to cancel its flights to Morocco until February 1, 2022, “due to a lack of clarity on the part of the Moroccan government regarding its flight ban”.
The suspension running for the moment until December 13, the Moroccan authorities must according to its press release “still discuss with the airlines about what will happen after their decision in mid-December. Ryanair has already contacted directly by e-mail, SMS or on its platform, all the passengers concerned to apologize for the inconvenience caused and offer them a free postponement of the flight, a flight voucher or a refund.
The Irish company serves more than 200 destinations, in France, Europe, the Maghreb and the Middle East (Tel Aviv, Eilat). In France, Ryanair offers flights from 26 airports including Paris-Beauvais, Bergerac, Biarritz, Lille, Marseille and Perpignan.
Once you have booked a flight with Ryanair, you can find all the information relating to your trip on the airline’s website in the “My reservations” area. To do this, have your reservation number ready. You will thus have access to your flight information (timetables, departure and arrival airport, seat, etc.). In the event of disruptions such as strikes or meteorological problems, Ryanair updates its section “Travel Info”. The company thus indicates all the repercussions, such as delays or cancellations, to be expected on its flights. You can even follow status of your flight live.
You can change your Ryanair booking online. Changing the date, time or even the route of a flight is possible up to 4 hours before the scheduled departure time. However, it will cost you between 30 and 60 euros per passenger (compared to 45 to 90 euros when the request is made at the airport), the amount varying according to the modification and the season. To change the name of a passenger on a ticket, the price rises to 110 euros online, 160 euros at the airport. In addition to these costs, be aware that any difference between the price initially paid and the price available at the time of the modification is invoiced. If the new rate is cheaper, no refund will be made.
Please note, at Ryanair, the “check-in” at the airport is chargeable, except for Business Plus customers. It is charged 50 euros per passenger. Better to register for free online, on the Ryanair website or via the mobile application. Once you have checked in you must print your boarding pass, knowing that this document can be reprinted up to 2 hours before the scheduled departure time of the flight. Make sure you have it with you when you reach the airport. Once there, if you forgot your card, you will be charged 15 euros for the reprint. For boarding, be aware that passengers must present themselves at the dedicated gate at least 30 minutes before departure, with their boarding card and their travel document (passport or National Identity Card issued by the government of ‘a country of the European Economic Area).
In France, Ryanair serves 33 airports including those of Bordeaux, Brest, Grenoble, Lille, Lyon, Nantes, Perpignan, Rodez and Saint-Etienne. It operates mainly from Paris-Beauvais airport, located approximately 70 km from Paris. A distance to take into account to arrive on time and to estimate the total cost of your trip. Thus, to reach the airport by taxi from Paris, count between 1 hour and 1 hour 30 minutes, and around 170 euros per trip at the day rate (210 euros at the night rate). More economical, the Shuttle makes the trip between Porte Maillot in Paris and the airport in 1h15. Cost of the trip: 29 euros per adult, 19.80 euros for children under 12. There are other ways to get to Paris-Beauvais, all presented on the airport site.
When you travel with Ryanair, your reservation previously allowed you to travel for free with cabin baggage weighing up to 10 kg and having maximum dimensions of 55 x 40 x 20 cm, as well as a small bag that will not exceed the dimensions 35 x 20 x 20 cm. As of November 1, 2018, the low-cost airline will change its baggage policy for cabin suitcases. According to the new rules of the low-cost airline, it will still be possible to travel for free with a small personal bag that must be placed under the seat in front of you but it will cost between six and ten euros to board with a 10 kg suitcase. maximum.
If your Ryanair flight is delayed for more than 5 hours, you can forgo your trip in order to receive a full refund of your ticket. Also note that if your trip is delayed overnight, Ryanair must take care of accommodation, transfer and meals. In addition, if your flight arrives more than three hours after the scheduled time, you can claim compensation. This amounts to 250 euros for a trip up to 1,500 km, 400 euros for a trip between 1,500 and 3,500 km, and 600 euros for flights over 3,500 km (for the overseas departments, the amount is capped at 400 euros). If your Ryanair flight is canceled, you can choose to be transferred to the next flight, or opt for a full refund. In addition to these options, you are also entitled to lump-sum compensation, the amounts of which are identical to those provided for a delay (see above). However, if the delay or cancellation is considered an “exceptional circumstance” (bad weather, air traffic control strike, etc.), you will not be able to claim compensation. In the event of cancellation, if the company informs you two weeks before the time of departure or offers you a seat on another flight at a time close to the initially scheduled time, compensation is not due. .
“Ryanair wants to regain the confidence of its passengers”