The loot shooter destiny 2 was on PC, Xbox and PS5 over 24 offline for hours. Now the developers explain why you haven’t been able to play for so long.
Destiny was offline for over a day on January 24th and 25th, 2023. On MeinMMO we also reported that Destiny 2 was not accessible. During the update, the wrong data was probably copied to the server, causing losses among players.
A tool configuration error is to blame for the problems.
Now the developers have commented on the problems. An internal tool was made responsible for the problems, which probably caused trouble. The developers had probably copied data from the old extension “Beyond Light” into the game. This in turn had reversed game progress (via bungie.net):
We found that the issue was caused by moving some currently non-lockable EDZ and Nessus Triumphs from Forsaken to the Archived Triumphs section. To make this change, we used a tool that can move a player’s status from one location to another in the player’s account. This tool is very powerful but requires careful and careful handling.
Due to a configuration error, we accidentally re-ran an older migration process that was used for the Beyond Light release. The result was that we copied old pre-Beyond Light data into the current configuration, reverting certain aspects of game progression since then.
What is lost with the reset? This bug caused the problem and has now been fixed, but not without the loss of almost three hours of gameplay.
Incidentally, compensation is not mentioned. After all, all purchases made in the lost time span will be refunded. So if you spent any money, you should have gotten it back by now.
How long has Destiny 2 been offline? The released Hotfix 6.3.0.5 caused unexpected and serious problems.
Once Triumphs and Catalysts had disappeared without a trace, the developers shut down the servers and searched for the error. In total, Destiny 2 was offline for more than 24 hours before the bug was finally fixed.
Destiny is now a free to play live service game. Since then, many games have also tried this model, such as The Division 2, Marvel Avengers or Anthem. But they all failed. On MeinMMO you can read why Destiny 2 is still a big exception:
Destiny 2 dominates where others fail – making it the big MMO exception of live service games