Smartphone and tablet use among children, these devices An important source of entertainment and education for children during the pandemic has become more popular than ever. However, parents need to be mindful of what their children do with technology, as it can have significant consequences not only for their health but also for their finances.
a mother in Connecticut, six year old son iPadplaying his favorite game in He warned other parents after paying huge sums to his PayPal account as a result of in-app purchases. Jessica Johnson, Wilton resident and mother of two, on bank statement in July He noticed the same expense of $106.34 appearing 12 times in a row. A transaction report shared with “Good Morning America” also reported lower fees of $53.16 and In the range of $200 to $600 There were a few more charges.
Johnson, his bank and Apple’s as well as contacted video game developer Sega, which owns Sonic the Hedgehog. Sega has yet to respond to “Good Morning America’s” request for comment. Johnson on Tuesday from Apple He said he had received a phone call and that the company had agreed to refund him some of the money. “To me $10,553.86 They gave it back,” he said.
Apple has warned its products against unauthorized in-app charges. tools to help customers protect themselves and their families He stressed that he has These tools include parental controls, the ability to set up an Apple ID for each family member, family sharing, and where kids can send requests to the family organizer to approve or reject a purchase or download. “Ask To Buy” feature is also included.
Apple also allows customers to purchase or Password requests every 15 minutes or from the App Store and iTunes Store. it allows them to choose how often they want to enter a password while shopping.
“For over a decade, the App Store has proven to be the safest and most reliable place to discover and download apps,” Apple said in a statement. “We understand that mistakes can still happen, and we work with customers to investigate, educate them on the tools available to protect them, and in this case provide a refund to the customer.” he added.