SL has a travel guarantee that can compensate if, for example, you have to take a taxi if public transport is more than 20 minutes late. And with the commuter train debacle, applications for compensation have poured in.
Hear SL’s Claes Keisu in the video above.
In addition to the latest notifications, SL also has a huge pile of compensation applications since the snow chaos a few weeks ago. In total, there are over 14,000 applications waiting for caseworkers to go through them.