Fruit, vegetables, bread, dairy products and meat are so-called fresh products and thus have a limited shelf life.
This means that they can be sensitive and that, if you’re unlucky, you can accidentally get, for example, a net of clementines or a piece of fresh fish that doesn’t taste as it should.
But if you then shopped at Ica, there is an opportunity that many customers miss taking advantage of, according to Oliviawho works in an Ica store in southern Sweden and is actually called something else.
– We have a fresh produce guarantee. People don’t think about it most of the time, she says News24.
Read here what Olivia thinks is the worst thing a customer can do at checkout.
ICA employee: “Double the amount back”
What does the fresh product guarantee at ICA mean? Olivia explains:
– As long as you have your receipt and the item with you, you can get double the amount back. It is enough that you notice that a vegetable has turned out to be moldy or that what you bought tastes strange, she tells Nyheter24, but also emphasizes that it is not possible to come “several weeks” after the purchase and refer to the guarantee.
Here you can read what many customers miss at Systembolaget.